Recruitment and Admission Officer
ACCRA, Full Time 28-Apr-21
A private university is looking to hire a Recruitment and Admission Officer to join its team. PRINCIPAL RESPONSIBILITIES 1. Enquiry management and analysis Respond to admissions enquiries; Vet and review responses to admissions enquiries; Assist with advising applicants on programme choices and other aspects of the admissions process; Vet the maintain management information on enquiries using the Customer Relations Management (CRM) system. 2. Applications management Process applications (i.e. collate application documents, log details into the admissions database, acknowledge receipt of the application; Ensure that admissions team members work in line with laid-down LUG quality standards and timelines; Provide advice and support to applicants throughout the admissions process; Respond to standard admissions mail, and refer non-standard mail to the Admissions and Recruitment Manager; Provide advice and information to departmental staff on overseas institutions and qualifications, non-standard applications and English language scores, as appropriate; Make recommendations in line with the entry criteria. Communicate admission decisions to candidates; Oversee the maintenance records on the database of applications received, offers made and uptake. Send out appropriate correspondence to applicants regarding scholarships, etc. and liaising as appropriate with the Provost and Executive Director; Ensure that prospective students receive appropriate pre-arrival information and that all vital documentation (English language certificates) are verified and essential procedures have been carried out prior to enrolment. 3. Marketing/recruitment events Organise Open Days and recruitment fairs; Undertake school visits. 4. Provision of management information Oversee the maintenance of relevant databases for prospective students including personal details and admissions status and decisions. Use the relevant databases in order to produce detailed monthly admissions reports for use by the programmes Qualification Required & Experience Educational/Academic Qualifications: Ability to speak French is essential A good first degree Professional Certification in Sales and/or Marketing Significant knowledge and working experience in Sales and Marketing Good report writing, facilitation, presentation skills required Good IT skills Very good communication and negotiation skills required Good people-management skills Technical: (state job knowledge and skills) Data entry knowledge and experience Customer services training In-depth knowledge of students recruitment processes and procedures Personality/Behaviour: Innovative Problem-solving skills Good team player Critical thinker Location: Accra How To Apply For The Job Interested candidate should send their CVs to: [email protected] Closing Date: 28 April, 2021