Recruitment and Admission Officer

A private university is looking to hire a Recruitment and Admission Officer to join its team. PRINCIPAL RESPONSIBILITIES 1. Enquiry management and analysis • Respond to admissions enquiries; • Vet and review responses to admissions enquiries; • Assist with advising applicants on programme choices and other aspects of the admissions process; • Vet the maintain management information on enquiries using the Customer Relations Management (CRM) system. 2. Applications management • Process applications (i.e. collate application documents, log details into the admissions database, acknowledge receipt of the application; • Ensure that admissions team members work in line with laid-down LUG quality standards and timelines; • Provide advice and support to applicants throughout the admissions process; • Respond to standard admissions mail, and refer non-standard mail to the Admissions and Recruitment Manager; • Provide advice and information to departmental staff on overseas institutions and qualifications, non-standard applications and English language scores, as appropriate; • Make recommendations in line with the ‘entry criteria’. • Communicate admission decisions to candidates; • Oversee the maintenance records on the database of applications received, offers made and uptake. • Send out appropriate correspondence to applicants regarding scholarships, etc. and liaising as appropriate with the Provost and Executive Director; • Ensure that prospective students receive appropriate pre-arrival information and that all vital documentation (English language certificates) are verified and essential procedures have been carried out prior to enrolment. 3. Marketing/recruitment events • Organise Open Days and recruitment fairs; • Undertake school visits. 4. Provision of management information • Oversee the maintenance of relevant databases for prospective students including personal details and admissions status and decisions. • Use the relevant databases in order to produce detailed monthly admissions reports for use by the programmes Qualification Required & Experience Educational/Academic Qualifications: • Ability to speak French is essential • A good first degree • Professional Certification in Sales and/or Marketing • Significant knowledge and working experience in Sales and Marketing • Good report writing, facilitation, presentation skills required • Good IT skills • Very good communication and negotiation skills required • Good people-management skills Technical: (state job knowledge and skills) • Data entry knowledge and experience • Customer services training • In-depth knowledge of students’ recruitment processes and procedures Personality/Behaviour: • Innovative • Problem-solving skills • Good team player • Critical thinker Location: Accra How To Apply For The Job Interested candidate should send their CVs to: [email protected] Closing Date: 28 April, 2021